SECP incorporation record
The incorporation number and certificate are not published here. They will appear only after the document, company name and current record are checked together.
This page separates what Travel.pk can currently document from credentials that are not yet public. A blank number is safer than an invented one, and a supplier relationship is not presented as a licence.
Disclosure reviewed 10 August 2026
Public identity
Travel.pk's verified Google Business Profile uses this Lahore address, telephone and staffed Monday–Friday hours; those details were checked on 10 August 2026. Contact the team before visiting. A verified listing confirms neither the corporate nor travel credentials recorded below.
Credential register
The status below means Travel.pk has not published enough evidence for a public claim. It does not ask the reader to infer either approval or rejection. A future entry must show the holder, number, scope, issuing authority, verification date and expiry or renewal date where applicable.
The incorporation number and certificate are not published here. They will appear only after the document, company name and current record are checked together.
No NTN or Active Taxpayer List result is published here. A number will not be displayed without a same-day FBR verification and a review of what may safely be public.
No Department of Tourist Services licence number, scope or renewal date is currently published for Travel.pk or TechAbout Private Limited.
No IATA numeric code or accredited-agent claim is currently published. Access to supplier inventory does not by itself establish IATA accreditation.
No current Hajj or Umrah operator authorisation is published for Travel.pk. A dated quotation must name the fulfilment operator, the applicable season and the official route used to verify it.
Responsibility map
A booking can involve the website operator, a payment provider, an inventory supplier and the airline or hotel that fulfils the service. The quote and booking record should identify the parties relevant to that transaction.
The public website and customer-facing brand. It provides travel search, planning content, checkout and support interfaces.
The company named on this site as the operator of Travel.pk and the entity shown on the published business contact details.
The named provider controls inventory, final confirmation, carriage or accommodation, schedule changes and provider-side refund decisions. The applicable supplier must be identified in the quote or booking record.
Save the dated quotation, accepted fare or service conditions, payment receipt, booking reference, provider confirmation and support ticket. A verbal promise or disappearing chat message is not enough for a money or document dispute.
Complaints and escalation
Travel.pk does not promise a fixed resolution time before it has measured one. The process below gives the issue a durable reference and separates internal review from an authority's legal jurisdiction.
Sign in and open a support ticket for a booking, payment or refund issue. Keep the TKT reference, booking reference, receipts and screenshots. If you cannot sign in, use the contact form or email and keep the confirmation.
If the first response does not resolve the issue, email [email protected] with “Formal complaint” and the existing ticket reference in the subject. State the facts, the remedy requested and any deadline that affects travel.
If the matter remains unresolved, choose the authority whose scope matches the issue. Travel-agency licensing, pilgrimage authorisation, company compliance and consumer disputes are different routes.
Use the Punjab DTS contact page or the official Tourism Squad complaint route (1421) .
Check the active season and named operator through the Ministry of Religious Affairs .
Review the official Punjab consumer-protection information . Obtain independent legal advice when a limitation period or court process may apply.
The SECP complaint route is limited to matters within SECP's scope; it is not a general travel-customer-service forum.
Send the exact page, claim or booking reference. Do not email passport images or card details unless a verified support process specifically requires them.