This page separates what Travel.pk can currently document from credentials that are not yet public. A blank number is safer than an invented one, and a supplier relationship is not presented as a licence.
Disclosure reviewed 12 August 2026
Public identity
Travel.pk's public Google Business Profile shows this Lahore contact address, telephone and staffed Monday–Friday hours; the listing was last reconciled with this page on 12 August 2026 and you can open it below to verify the details yourself. Contact the team before visiting. A business listing confirms neither the corporate nor travel credentials recorded below.
Credential register
A Verified entry states the holder, number, scope, issuing authority and the date it was reviewed, with the official registry linked so you can check the current record yourself. A Not published until verified entry means Travel.pk has not published enough evidence for a public claim — it does not ask the reader to infer either approval or rejection.
TECHABOUT (PRIVATE) LIMITED is incorporated under the Companies Act, 2017 (XIX of 2017) — Corporate Universal Identification No. (CUIN) 0113408, incorporated at Lahore on 16 November 2017, limited by shares. Transcribed from the Certificate of Incorporation (Company Registration Office, Lahore) and reviewed 12 August 2026. Search CUIN 0113408 on the SECP eServices portal to check the current record yourself.
National Tax Number (NTN) 7936522, registered 31 January 2018 in the name of TECHABOUT (PRIVATE) LIMITED with RTO (Corporate) Lahore. Transcribed from the FBR Taxpayer Registration Certificate (s.181C, Income Tax Ordinance 2001) and reviewed 12 August 2026. Registration is distinct from filer status — check the current Active Taxpayer List on FBR's site for today's status.
No Department of Tourist Services licence number, scope or renewal date is currently published for Travel.pk or TechAbout Private Limited.
No IATA numeric code or accredited-agent claim is currently published. Access to supplier inventory does not by itself establish IATA accreditation.
No current Hajj or Umrah operator authorisation is published for Travel.pk. A dated quotation must name the fulfilment operator, the applicable season and the official route used to verify it.
Responsibility map
A booking can involve the website operator, a payment provider, an inventory supplier and the airline or hotel that fulfils the service. The quote and booking record should identify the parties relevant to that transaction.
The public website and customer-facing brand. It provides travel search, planning content, checkout and support interfaces.
The company named on this site as the operator of Travel.pk and the entity shown on the published business contact details.
The named provider controls inventory, final confirmation, carriage or accommodation, schedule changes and provider-side refund decisions. Flight and hotel inventory on this site is accessed and ticketed through the Duffel travel platform; the operating airline or property named on your confirmation is the supplier of carriage or accommodation, and the applicable supplier is identified in the quote or booking record.
Save the dated quotation, accepted fare or service conditions, payment receipt, booking reference, provider confirmation and support ticket. A verbal promise or disappearing chat message is not enough for a money or document dispute.
Security disclosure
If you believe you have found a vulnerability in travel.pk, email info@travel.pk with the subject “Security report”, including steps to reproduce and the affected URL. Do not access other customers' data, disrupt the service, or publicly disclose the issue before we have responded. We acknowledge reports during staffed hours, will not pursue good-faith research conducted within these rules, and credit reporters on request once a fix ships. This section is the policy referenced by /.well-known/security.txt.
Complaints and escalation
Travel.pk does not promise a fixed resolution time before it has measured one. The process below gives the issue a durable reference and separates internal review from an authority's legal jurisdiction.
Sign in and open a support ticket for a booking, payment or refund issue. Keep the TKT reference, booking reference, receipts and screenshots. If you cannot sign in, use the contact form or email and keep the confirmation.
If the first response does not resolve the issue, email legal@travel.pk with “Formal complaint” and the existing ticket reference in the subject. State the facts, the remedy requested and any deadline that affects travel.
If the matter remains unresolved, choose the authority whose scope matches the issue. Travel-agency licensing, pilgrimage authorisation, company compliance and consumer disputes are different routes.
Use the Punjab DTS contact page or the official Tourism Squad complaint route (1421) .
Check the active season and named operator through the Ministry of Religious Affairs .
Review the official Punjab consumer-protection information . Obtain independent legal advice when a limitation period or court process may apply.
The SECP complaint route is limited to matters within SECP's scope; it is not a general travel-customer-service forum.
Send the exact page, claim or booking reference. Do not email passport images or card details unless a verified support process specifically requires them.