Terms of Service
Please read these terms carefully before using our travel booking services.
By accessing and using Travel.pk ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service constitute a legally binding agreement between you and Travel.pk, a service provided by TechAbout Private Limited, Pakistan.
Booking Process
- All bookings are subject to availability and confirmation
- Prices are subject to change until payment is completed
- You must provide accurate and complete information
- Booking confirmation will be sent via email
Passenger Information
You are responsible for ensuring that all passenger information, including names, passport details, and travel documents, are accurate and match official identification.
Third-Party Services
We act as an intermediary between you and airlines, hotels, and other service providers. Their terms and conditions also apply to your booking.
Payment Processing
- Payment must be completed at the time of booking
- We accept major credit cards, debit cards, and digital wallets
- All payments are processed securely through encrypted channels
- Additional fees may apply for certain payment methods
Currency and Pricing
Prices are displayed in Pakistani Rupees (PKR) unless otherwise specified. Exchange rates are updated regularly but may fluctuate between quote and booking.
Service Fees
Our service fees are clearly displayed during the booking process and are non-refundable, even if the underlying travel service is cancelled or refunded.
Cancellation Rights
Cancellation policies vary by airline, hotel, and service provider. You can cancel your booking through your account dashboard or by contacting our support team.
Refund Processing
- Refunds are subject to the terms of the service provider
- Airline approval typically takes 7-14 business days, then 3-5 business days for the payment to reach your original method
- Refunds will be credited to the original payment method
- Cancellation fees may apply as per airline/hotel policies
Full timelines and fees are set out in our Refund Policy.
Force Majeure
In cases of natural disasters, political unrest, or other circumstances beyond our control, standard cancellation policies may not apply. We will work with service providers to find suitable solutions.
As a user of our service, you agree to:
- Provide accurate and truthful information
- Comply with all applicable laws and regulations
- Respect the rights of other users and service providers
- Not use the service for any illegal or unauthorized purpose
- Maintain the security of your account credentials
- Check-in for flights and comply with airline requirements
- Carry valid travel documents (passport, visa, etc.)
Travel.pk acts as an intermediary and is not liable for:
- Flight delays, cancellations, or schedule changes
- Quality of services provided by airlines, hotels, or other vendors
- Loss or damage to personal belongings during travel
- Medical emergencies or health issues during travel
- Changes in visa requirements or travel restrictions
- Currency fluctuations affecting travel costs
Our liability is limited to the amount paid for our services, excluding third-party costs.
All content on Travel.pk, including text, graphics, logos, images, and software, is the property of Travel.pk or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
These Terms of Service are governed by the laws of Pakistan. Any disputes arising from these terms or your use of our service will be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.
If you have questions about these Terms of Service, please contact us:
Email: legal@travel.pk
Phone: +92-42-35692952
Address: 231-B Main Boulevard, Commercial Broadway Sector B, Phase 8, DHA, Lahore, Pakistan