Contact Travel.pk
Questions about a booking, a refund, or a trip you're planning? Contact our Lahore team by phone, WhatsApp or email during current staffed hours.
Booking and travel support
+92-42-35692952
Monday–Friday, 10 AM–7 PM PKT
General Inquiries
info@travel.pk
Include your booking reference when relevant
Headquarters (Lahore)
231-B Main Boulevard, Commercial Broadway, Sector B, Phase 8, DHA, Lahore 53000, Punjab, Pakistan
Contact us before visiting; urgent departure-day issues should also go to the operating airline.
- 1
Create a ticket
Submitting this contact form issues a TKT case number instantly — keep it. Signed-in customers can also open tickets from the dashboard.
- 2
Request escalation
If unresolved, email legal@travel.pk with “Formal complaint” and the existing reference.
- 3
Use the correct authority
Choose the regulator whose scope matches licensing, pilgrimage, company or consumer issues.
Frequently Asked Questions
You can cancel your booking through your dashboard or by contacting our support team. Cancellation policies vary by airline and fare type.
The payment methods currently available for your product and booking are shown at checkout. Availability can vary, so do not transfer funds using details received outside Travel.pk without confirming them with our team.
After booking confirmation, you can check-in online through the airline's website or app, or visit the airport counter 2-3 hours before departure.
Travel.pk uses HTTPS in transit and limits payment handling to the configured payment flow. No online service can promise absolute security; review our Privacy Policy for the data we collect, why we use it and how to contact us about it.
Message us at +92 42 3569 2952 using the WhatsApp button on this page. Response time depends on the current staffed queue.
Support is staffed Monday–Friday, 10 AM–7 PM PKT. Contact us before an office visit and use your airline or provider directly for an urgent departure-day issue when our team is unavailable.